All Systems Operational

About This Site

Welcome to CaterTrax's home for real-time information on system performance. This site is available to keep our clients informed about our technology infrastructure and abreast of any incidents or issues that may arise. Our goal is to offer honest, factual, and timely information when an incident impacts our clients and as we progress in resolving the issue. We will communicate clearly and frequently during an incident and after it has been resolved.

TRAX Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Server Maintenance Monday, September 29 9:00 PM - 11:00 PM UTC Sep 29, 2025 21:00-23:00 UTC

Our teams will be performing monthly maintenance tasks on our servers. During the maintenance window, you may be unable to log into your account. Additionally, you and your clients will see a temporary maintenance page when visiting your site. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our Client Support Team at +44 (0) 808-258-0331 prior to the maintenance.
Posted on Feb 07, 2025 - 20:48 UTC

Server Maintenance Monday, October 27 9:00 PM - 11:00 PM UTC Oct 27, 2025 21:00-23:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Feb 07, 2025 - 20:50 UTC
Scheduled - Our teams will be performing monthly maintenance tasks on our servers. During the maintenance window, you may be unable to log into your account. Additionally, you and your clients will see a temporary maintenance page when visiting your site. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our Client Support Team at +44 (0) 808-258-0331 prior to the maintenance.
Feb 07, 2025 - 20:49 UTC

Server Maintenance Monday, November 24 9:00 PM - 11:00 PM UTC Nov 24, 2025 21:00-23:00 UTC

Our teams will be performing monthly maintenance tasks on our servers. During the maintenance window, you may be unable to log into your account. Additionally, you and your clients will see a temporary maintenance page when visiting your site. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our Client Support Team at +44 (0) 808-258-0331 prior to the maintenance.
Posted on Feb 07, 2025 - 20:49 UTC

Server Maintenance Monday, December 29 9:00 PM - 11:00 PM UTC Dec 29, 2025 21:00-23:00 UTC

Our teams will be performing monthly maintenance tasks on our servers. During the maintenance window, you may be unable to log into your account. Additionally, you and your clients will see a temporary maintenance page when visiting your site. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our Client Support Team at +44 (0) 808-258-0331 prior to the maintenance.
Posted on Feb 07, 2025 - 20:50 UTC
Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025
Completed - The scheduled maintenance has been completed.
Aug 25, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:00 UTC
Scheduled - Our teams will be performing monthly maintenance tasks on our servers. During the maintenance window, you may be unable to log into your account. Additionally, you and your clients will see a temporary maintenance page when visiting your site. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our Client Support Team at +44 (0) 808-258-0331 prior to the maintenance.
Feb 7, 20:48 UTC
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.